Kajabi’s Evolve rollout has introduced some big updates and if you’re a course creator, coach, or online business owner, these updates are worth paying attention to. Over the next couple of weeks, I’ll be breaking down all the changes Kajabi has made and, more importantly, what it means for YOUR business.

Let's look at the first two features: Universal Inbox and Comment to DM.

What is Kajabi’s Universal Inbox?

One of the biggest frustrations for business owners is keeping track of messages across different platforms. Emails, community comments, coaching chats. It’s easy to miss something important when conversations are scattered everywhere.

Kajabi’s new Universal Inbox solves that problem by bringing all your messages into one central place. That means less time jumping between platforms and more time engaging meaningfully with your audience. Finally, all your messages in one place.

How Comment to DM Works

The second feature, Comment to DM, takes audience engagement to a new level. With this tool, you can automatically turn a comment on your  Facebook or Instagram posts into a direct message. It's a really good way to boost engagement, speed up response times and automating DMs means you're always there to engage with your followers, even when you're not online.

Kajabi has made this even easier with a visual builder that lets you map out the automation step by step. No tech skills required. Just choose the trigger (a comment), set the reply, and let Kajabi take care of the rest.

Why These Features Matter

If you’ve ever felt overwhelmed trying to keep up with messages and comments in Kajabi, these updates are a game-changer. They allow you to:

• Save time by managing all communication in one place

• Create automated, personalised Instagram conversations

• Engage more consistently with your audience

• Turn comments and casual interactions into client-generating conversations

What’s Next

Universal Inbox and Comment to DM are just the start. Kajabi has rolled out a number of new features as part of Evolve, and I’ll be covering each one in detail in an ongoing YouTube video series.

➡️Watch the first video here and subscribe to my channel so you don’t miss the rest of the updates.

Which of Kajabi's new features are you most excited to learn about? Let me know in the comments below and I might cover it next!